Hotlines

Find helplines offering free and confidential support.

For a comprehensive list of all programs and services available in Calgary, we recommend consulting 211 Alberta

Emergency Hotlines

If you are having an emergency or are in crisis:
Call 9-1-1 or visit your nearest emergency department.

If you are in distress:
Reach out to the below contacts for help

211 Alberta
2-1-1

Receive confidential, live service by phone, text, or online chat 24/7, and find programs and services in your community
2 1 1
811 Health Link
8-1-1

Receive confidential, live service by phone, text, or online chat 24/7, and find programs and services in your community
Drug

Alberta Quits Helpline

Confidential, non-judgemental support from trained Quit Counsellors. The AlbertaQuits helpline is FREE for all residents of Alberta.

24/7
Drug

Poison & Drug Information

Poison & Drug Information Service (PADIS) offers free and confidential telephone advice 24/7 to the public and health care professionals on poisons, chemicals, medicines, and herbal supplements.

24/7
Family Violence

Alberta Family Violence Info Line

This service is available 24/7 and it is confidential.

Abuse

Provincial Abuse Line

If you suspect an adult or child is being abused or neglected.

Referral

Access Mental Health

A non-urgent service that provides information, consultation, and referrals to individuals residing in Calgary and Area who have an addiction and/or mental health concerns

24/7
Family Violence

24-Hour Family Violence Helpline

Live free from family violence and abuse.

24/7
French

TAO Tel-Aide

A confidential telephone help line in French to assist people of all ages who are experiencing psychological distress. This 24/7 service is free, confidential, and only answered in French.

24/7

Airdrie Regional Health Centre

Providing Airdrie residents with 24hr Urgent Care 7-Days a week as well as, public health, home care, and mental health. Drop-in counselling available Monday to Friday 2:30 pm-9:00 pm and weekends

24/7
Referral

AHS Mental Health Help Line

The Mental Health Helpline is a free 24/7 confidential service that provides support, information and referrals to Albertans experiencing mental health concerns.

24/7
Addiction

AHS Addiction Help Line

Provides toll-free, 24/7 confidential, anonymous advice and service to all Albertans requiring addiction services or information.

24/7

Kids Help Phone

Provides 24/7 free confidential professional online and telephone counselling and volunteer-led, text-based support to youth across Canada

24/7
Indigenous

Hope for Wellness

Offers 24/7 immediate help to all Indigenous peoples across Canada. Phone and chat counselling are available in English, en Français, Cree, Ojibway, and Inuktitut.

24/7
Suicide

Suicide Crisis Helpline

Offers 24/7 support that is bilingual, trauma-informed, culturally appropriate, and available to anyone in Canada.

24/7
Referral

Distress Centre

24-Hour Crisis Line, offering crisis intervention, support, and referrals.

Children's Hospital Foundation Logo

The University of Calgary, located in the heart of Southern Alberta, both acknowledges and pays tribute to the traditional territories of the peoples of Treaty 7, which include the Blackfoot Confederacy (comprised of the Siksika, the Piikani, and the Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to the Métis Nation of Alberta (Districts 5 and 6).