Accessing Care

Discover different ways to access mental health care.

On this page you can find the following

Click to explore different information
How To Receive
Mental Healthcare
The Emerging
Adults Service
The FREA
Route
How to receive mental healthcare
This guide walks you through how to access mental health professionals in Canada.
Step 1
Contact Primary Care Physician
Step 2
Get a referral to a Professional
Step 3
Access Public Mental Health Services
Alternative Option
Contact Private Practitioners
Empowering care together


FREA’s registry was developed hand-in-hand
with Calgary’s main EA treatment clinics

JOIN REGISTRY

The Emerging Adults Service

If you are referred to FREA's partnered Emerging Adults Treatment Clinic, here's what you can expect:

Therapies

Strength-Based Support

This can take the form of individual, group or family therapy, psychoeducation, psychiatric assessment, and follow-up support.

For this to work, patients must show interest and motivation to develop goals and work towards change.

Staged Care

The clinic uses a guided, step-by-step approach to match interventions with mental health needs.

It starts with mild interventions and progresses to structured therapies.

This way, everyone receives tailored care, while optimizing available resources for the best possible outcomes.

eMental Health

The clinic uses the Innowell platform for all new patients.

It is a digital tool with resources and self-assessment tools, providing accessible support beyond clinic visits.  

The FREA Route of Treatment
1. Referral
To get treatment at most clinics, you need a referral.
This can come from a family doctor (refer to Access Mental Health), or internally from other Child And Adolescent Mental Health Programs (CAAMHPP).
2. Orientation
All new patients must complete this before receiving treatment.
It is your introduction to the clinic, explaining how things work and the waitlist process. This is offered online in a group , or individually by phone. 

3. Initial Assessment
Simplified Intake.
An intake coordinator will evaluate your needs, offer recommendations, and ensure completion of Innowell onboarding during your first appointment.
4. Collaborative Assessment
Complete the Innowell onboarding.
Once you complete the Innowell onboarding and finish the self-assessment measures, you and your providers will decide the care level and the best treatment to start.
5. Check-In
Your provider will follow-up with you after the end of the treatment.
Check-in’s will be based on your ongoing needs and regular attendance in their therapy streams. They may also refer you to adult treatment services as needed.
The steps to treatment
Step 1
Referral
Step 2
Orientation
Step 3
Initial Assessment
Step 4
Collaborative Assessment
Step 5
Check-In
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The University of Calgary, located in the heart of Southern Alberta, both acknowledges and pays tribute to the traditional territories of the peoples of Treaty 7, which include the Blackfoot Confederacy (comprised of the Siksika, the Piikani, and the Kainai First Nations), the Tsuut’ina First Nation, and the Stoney Nakoda (including Chiniki, Bearspaw, and Goodstoney First Nations). The City of Calgary is also home to the Métis Nation of Alberta (Districts 5 and 6).